FAQs Archive - Grakei Maids HOUSE CLEANING $35/hr. Instant Booking!

Q: What happens if my scheduled cleaning day falls on a Holiday?

We will call you 72 hours before the Holiday. You will then have the chance to reschedule or skip your service.

Q: Do I need to be home when you clean?

The ideal cleaning situation is when no one is home. Since this not always is possible, please eliminate as many distractions as possible so our team can work uninterrupted.

Q: What can I do in order to get ready for your cleaning service?

Please don’t clean before we get there, but do “pick up” as much as possible so we can focus on the quality and details of the job.

Q: What’s the difference between your Basic, Detailed and Seasonal cleaning packages?

Our BASIC cleaning package is less in-depth and is ONLY available if the house is pretty close to “maintenance conditions”. It is presumed there is no heavy buildup to tackle. When we say “heavy buildup” we mean a high level of soap scum, hard water deposits, dust and grime. We would not have the time in the basic cleaning to clean the fans, trim, molding, light switches, doors, walls, vacuum blinds and carpet edges or hand wipe all the pictures on the walls. To take care of those special tasks our customers should select our DETAILED cleaning package. For a more in-depth cleaning such as window washing, wall cleaning, refrigerator and oven cleaning, interior of kitchen cabinets and drawers we recommend our SEASONAL SPRING and FALL service packages.